What makes Bark Avenue different from other veterinary clinics?
We go the extra mile! Our team is all about low-stress, top-tier care with a personal touch. Think of us as your pet’s ultimate concierge for health and happiness.
What should I do if my pet has an emergency?
If your pet is experiencing an emergency, call us immediately. We specialize in bridging the gap between your primary vet and the emergency room, offering care for many urgent situations, including surgeries.
Do I need an appointment, or do you take walk-ins?
We recommend scheduling an appointment to keep things running smoothly, but we do accept limited walk-ins as availability allows. If your pet needs urgent care, call ahead so we can prepare for their arrival. These spots fill up fast!
Do you treat all pets or just dogs and cats?
Currently, we specialize in caring for dogs and cats. Every service we offer is tailored to ensure your furry family members get the best care possible.
What types of payment do you accept?
We accept all major credit cards, debit cards, and CareCredit. We do not accept checks or payment plans at this time. Learn more about our payment options.
Do you offer payment plans?
While we don’t have in-house payment plans, we accept CareCredit, which allows you to break payments into manageable chunks. Learn about how CareCredit works as part of our payment options.
How transparent are you about costs?
Very! We believe in open, honest communication, so there are no surprises. We’ll walk you through every recommended treatment plan and associated cost so you can make informed decisions for your pet.
Are you an emergency hospital?
We’re an urgent care veterinary clinic, which means we handle non-life-threatening but time-sensitive issues. If your bestie needs immediate help, we’re here for you!
Do you offer overnight care or 24/7 emergency services?
We’re not open 24/7, but don’t worry—there are several excellent 24-hour emergency hospitals in our area! If your pet needs overnight monitoring or intensive care, we’ll help coordinate their transfer to a trusted facility so they get continuous care. Need recommendations? Just ask!
Are you open late or on weekends?
Absolutely! We know life doesn’t stop at 5 PM, so neither do we. Bark Avenue offers extended evening and weekend hours, making it convenient for you to prioritize your pet’s health within your busy schedule.
What urgent care services do you provide?
We treat everything from tummy troubles to minor injuries, infections, ear issues, wound care, and more. If your pet isn’t feeling their best, we’ll help them get back to park-ready status ASAP!
Do you perform surgeries?
Yes! We offer a range of surgeries, from spays/neuters and mass removals to foreign body surgeries, wound repairs, C-sections, and more. Check out our Services page for the full list.
Do you offer wellness care and vaccinations?
While our main focus is urgent care, we do offer core vaccines, parasite prevention, and wellness visits for our VIP members.
Can you help if my pet eats something they shouldn’t?
Absolutely! We can perform endoscopy for foreign body removal or surgery if needed. If you suspect your pet ate something dangerous, call us immediately!
Do you offer oxygen therapy for pets?
Yes, we provide oxygen support for pets with respiratory distress, heart conditions, or other breathing difficulties.
Do you have an app?
Yes! We have partnered with Digitail. You can download the app on the App Store for iOS devices, or Google Play for Android devices. Use the email you registered with at Bark Ave or ask our staff to help you link your account.
How do I book an appointment?
You can book online, call us, or connect via the Digitail app if your pet needs care.
What’s your cancellation policy?
We ask that you notify us at least 24 hours in advance if you need to cancel or reschedule an appointment. For surgery cancellation, we ask you to notify us at least 72 hours in advance.
Can I stay with my pet during treatment?
For most exams and minor treatments, yes! For surgery or critical care, we’ll keep you updated every step of the way.
What if my pet is really anxious about vet visits?
We’ve got you! Our low-stress approach includes treats, gentle handling, and plenty of snuggles. If your pet needs extra support, we can discuss sedation options.
Where are you located?
We’re located at 92 Route 23 Riverdale NJ, just a short walk (or tail-wagging drive) away!
How can I contact you?
Call, text, or email us! You can also DM us on social media—we love hearing from our Bark Ave family!
